Privacy Policy

Information We Collect

When you place an order or sign up for text alerts, we collect your name, mobile phone number, email address, and order details. We use this information to fulfill your orders and send you the messages you requested.

We also collect technical information automatically, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies. See our Cookie Policy for details.

How We Use Your Information

• Process and fulfill your orders.
• Send order confirmations, pickup reminders, and updates.
• Send SMS alerts if you have opted in.
• Respond to your questions or support requests.
• Improve our website and services.
• Comply with legal obligations.

SMS Program

Phone numbers collected for our SMS program are used only to send you text messages from Ryno's Pizza. We do not sell, rent, or share mobile phone numbers or SMS opt in data with third parties or affiliates for marketing purposes. Phone data is shared only with our SMS service provider (Twilio) to deliver messages.

You can unsubscribe at any time by replying STOP to any text. For help, reply HELP.

Data Sharing

We share your information only with trusted service providers who help us operate our business, such as:

• Payment processors (to process transactions).
• SMS delivery services (to send text messages).
• Hosting and analytics providers (to run and improve our website).

We do not sell your personal information. We may disclose information if required by law or to protect our rights, property, or safety.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 7 years. SMS opt-in data is retained until you unsubscribe.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at hello@rynospizzas.com.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Request a copy of your personal information.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt out of the "sale" or "sharing" of your personal information.
• Not be discriminated against for exercising these rights.

We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. To exercise any of these rights, email hello@rynospizzas.com. We will verify your request and respond within the timeframes required by law.

Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact

Questions about this policy? Email us at hello@rynospizzas.com.